Privacy Policy
Last updated: July 2026
OAAT Group ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
When you browse our website, create an account, or place an order, we may collect the following information:
• Name and contact details (email address, phone number)
• Delivery and billing address
• Order history and products purchased
• Payment information (processed securely by our payment provider — we do not store your card details)
• Account login details, if you create a customer account
• Website usage data, collected automatically via cookies and analytics tools
How We Use Your Information
We use the information we collect to:
• Process and deliver your orders
• Communicate with you about your order or account
• Respond to enquiries and provide customer support
• Improve our website and product range
• Comply with legal and regulatory requirements
Payment Processing
Payments made on our website are processed through a third-party payment gateway. We do not store your full card or payment details on our own systems — these are handled directly and securely by our payment provider.
Customer Accounts
If you create a customer account on our website, we store your account details (such as name, email, and order history) to make future purchases easier and to allow you to track your orders. You can request that your account and associated data be deleted at any time by contacting us.
Cookies and Analytics
Our website uses Google Analytics to help us understand how visitors use our site, so we can improve it. Google Analytics uses cookies to collect anonymous usage data, such as pages visited and time spent on the site. This information does not personally identify you. You can disable cookies through your browser settings, though some site features may not function as intended if you do so.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third parties strictly for the purpose of fulfilling your order or operating our business, including:
• Our payment gateway provider, to process payments
• Courier and delivery partners, to deliver your order
• Google Analytics, for website usage insights
Data Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us. To make such a request, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
OAAT Group
202 Owen Road, Illiondale Centre, Edenvale
Email: info@oaat-group.co.za
Phone: +27 76 110 6818